Frequently Asked Questions

  Tru-Clean is a residential cleaning company serving the lower mainland of our beautiful British Columbia Canada. At Tru-Clean, we are dedicated to keeping our customers blissful, delighted and most importantly safe of harmful chemicals. Tru-Clean is well recognize for its outstanding customer support but most importantly for our love and care towards our customers. Tru-Clean by tru- hearths  in the way we provide our services, Our precious Independent Cleaning Consultants have there hearths up there sleeves with a bucket full of love  giving You  and Your home the attention you deserve. Tru-Clean main goal is to keep the process simple but yet efficient,  We are committed to insure consistency with in the delivery of the services and what better way to do that than by fallowing up our Tru-Clean System.

We are a fully bonded cleaning service. We carry insurance for our Independent Cleaning  Consultants for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

For the best interest of our pets during service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.